Shipping & Payment Policy

United States Delivery

FREE Shipping on all Orders Nationwide across the United States.

International Delivery

Sorry we do not currently ship internationally. If you are in Canada and would like to order we can help you out. Contact us here.

Delivery Rates

To ensure you always pay a fair price for delivery you will be presented with exact shipping rates in the checkout, based upon the items you order and your delivery address. All packages are couriered out of our warehouse in New York, USA.

We work with major carriers to offer ePacket, air freight and other shipping solutions to provide on-time delivery and tracking information. This ensures that our customers receive their products as quickly as possible.

Delivery Times

Items are processed by Boquet usually within 24 hours purchase.

Order Processing cut-off time is 4pm EST, Monday-Saturday.

Handling (time from warehouse to courier) can take a few additional days but most items are shipped within 2 business days.

Orders should arrive within 3 to 7 business days after processing is complete, via DHL / UPS / FedEx / TNT or EMS.

You will receive notification of any delay or cancellation of your order via email.

Once you purchase your items, you will receive a confirmation page which has a section to track your order via SHOP App. Scan the QR code with your phone and Shop will send you real-time delivery updates via email, once your order is shipped.

P.O. Boxes

We are currently unable to ship to P.O. Boxes. If a P.O. Box address is given by mistake we will contact you and this may cause a delay with the delivery of your package. 

Payment Options

On checkout you can either opt to pay by Credit Card: Visa, Mastercard, Amex, Discover. Or Diners Club, Shop Pay, Apple Pay, Google Pay & Meta Pay. Credit Card transactions are processed immediately and in most cases your order will be shipped on the same, or next working day. If you have any other questions please contact us.

Canceled Orders

An order may be canceled before it leaves the warehouse, however once your order ships out, we cannot refund your order under any circumstances.

If you have any issues with your order, you may email us at care@withboquet.com. We also have Live Chat available on the site.